Privacy Policy

Last Updated: February 18, 2026

At Hena’s Emporium (https://henasemporium.org/), accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Hena’s Emporium and how we use it.

1. Information We Collect

When you visit our shop or make a purchase, we collect certain information to provide you with the best service:

  • Personal Identification Information: Name, email address, phone number, and shipping/billing address.

  • Order Details: Information about the cosmetics, ornaments, or apparel you purchase.

  • Payment Information: We collect data necessary to process your payment if you pay online (though most sensitive data is handled by our secure payment gateways).

  • Log Files: Like most websites, we collect IP addresses, browser types, and timestamps to analyze trends and administer the site.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process, ship, and deliver your orders to Jessore or anywhere in Bangladesh.

  • Communicate with you regarding your order status or customer service inquiries.

  • Send you promotional emails or SMS about new Handmade Items or seasonal sales (only if you opt-in).

  • Improve and personalize your shopping experience on our website.

  • Prevent fraudulent transactions.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We only share information with trusted partners to fulfill your order, such as:

  • Courier Services: Sharing your name, phone number, and address with delivery partners to get your package to your doorstep.

  • Payment Processors: To securely handle bKash, Nagad, or bank transactions.

  • Legal Requirements: If required by the laws of Bangladesh to comply with legal obligations.

4. Data Security

We prioritize the security of your data. We use industry-standard encryption and secure protocols to protect your personal information during transmission and storage. However, please remember that no method of transmission over the internet is 100% secure.

5. Cookies

Hena’s Emporium uses ‘cookies’ to store information about visitors’ preferences and the pages on the website that the visitor accessed. This information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

6. Your Rights

Under the Digital Security Act of Bangladesh and general data protection principles, you have the right to:

  • Access the personal data we hold about you.

  • Request that we correct any inaccurate information.

  • Request the deletion of your account and personal data.

7. Third-Party Links

Our website may contain links to other sites (like social media pages). We are not responsible for the privacy practices of those external sites. We encourage you to read their privacy statements.

8. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to reach out to us:

  • Email: info@henasemporium.org

  • Phone: +880 1719-195020

  • Address: Biswas Bari, South Bus Stand, (Near GT Lab), Manirampur Bazar, Jessore, Bangladesh.